Dilutee-Frequently Asked Questions - FAQs
To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at support@dilutee.com
We ship from our partnered warehouses & factories located across the world. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
It will usually take 4-19 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
It will take usually between 1-3 business days.
You can place an order from any country, we ship Worldwide.
Yes, shipping is Free Worldwide on most items. One some items, we have Free Shipping over $75.
We have an office in the beautiful country: India; Supply warehouses in: USA,UK and many other locations across the World.
We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.
All inquiries can be forwarded to support@dilutee.com
We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex and also Paypal
You can be absolutely sure that all purchases here are safe and secure.
We do not sell any customer information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.
